Privacy Policies

Privacy Policies for Jerry's Artarama of Raleigh, NC

Privacy Policies

Please call us regarding orders or workshops at 919-876-6610.

Privacy Policy

At Jerry's, we understand that you care how your information is used and shared. We couldn't agree more! We safeguard your personal identifiable information and will not share it with anyone!


Workshops Policy

· Please sign up for your workshops as early as possible! The artists that come in from out of town have to make plane reservations 30 days in advance, so that is usually when we review the number of students that have registered for a workshop. If we don’t have enough, we may have to cancel the workshop. Your help is greatly appreciated!

· Documentation for Continuing Education Units can be provided for classes of at least 10 hours.

· Students accept full responsibility for safe handling of products in workshops.

· For everyone's health and well being, only odorless mineral spirits may be used as a solvent in our classroom.

· Program/instructor subject to change without notice.


Cancellations for Workshops & Classes:

· If Jerry's Artarama of Raleigh cancels a workshop for any reason, students will receive a refund in full.

· Students who cancel more than 30 days before the class date can receive a full refund. After that time, workshop fees are non-refundable.



Order Processing Policy

· To order online, click "Shop Our Store" or https://store.raleigh-jerrys.com.

· If you need assistance with your order, visit our store's Customer Care Center or call the store at (919-876-6610).

· Please allow 24-48 hours for your order to be processed. 

· For phone orders, you may call Jerry's Artarama of Raleigh to order with your item number, name and email address. Please specify whether your order is for delivery or pick-up when you call us. (919-876-6610)

· We will accommodate your order to the best of our ability, but in most cases, all orders are limited to stock on hand. 


In-Store Pickup Policy


· Please allow 24-48 hours for your order to be available for you to pickup in-store.

· We're happy to hold the order for you in the store for up to 21 days, if you've placed an order for in-store pickup.

· If you're unable to pickup your order by this time, we'll be forced to cancel your order. Payment will be refunded the same it was processed, however a restocking fee of 25% will apply.

· You may place orders for in-store pickup at any time through our website, or by calling the store at 919-876-6610.


Returns Policy

· If you decide for whatever reason to return the product you ordered, bring or send it back to the store for a full merchandise refund! Please call us before you send the item back with your order information. (919-876-6610)

· Refunds are issued the same way the payment was processed, within 60 daysAfter 60 days? No problem - please enjoy store credit!

· If you have any questions or concerns, just give us a call at 919-876-6610!


Disclaimer of Warranties and Limitation of Liability

Jerry's Artarama Retail Stores are not responsible for orders made through www.jerrysartarama.com, and cannot be held responsible for typographical errors, or errors in inventory. Please see our policies above for more information.